Loyalty TV is Your Premier
Source for Loyalty Insights,
Strategies, and Trends from
the World’s Leading Brands.
Capillary named a Leader in SPARK Matrix™: Customer Loyalty Solutions, Q2 2024 Report Read more >
Loyalty TV is Your Premier
Source for Loyalty Insights,
Strategies, and Trends from
the World’s Leading Brands.
Lego Nurtures Lifelong Loyalty through Membership & Community
Bakers Delight - Winner of Best Loyalty Program Launch (Asia Pacific Loyalty Awards)
Livelo's Award-Winning Proposition Goes from Strength to Strength
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Loyalty TV Celebrating 5 Years with Capillary
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PAYBACK (Germany) Shares Its Latest World Class Successes
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Global Hotel Loyalty Insights with GHA Discovery
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Pizza Hut Shares Insights as It Grows Customer Loyalty Globally from Dubai
Our loyalty platform delivers personalized experiences across all customer touchpoints. Our tools, including Loyalty+, Insights+, Engage+, CDP+, and Rewards+, streamline customer interactions and provide actionable insights that enhance engagement and drive business growth.
Capillary’s innovative technologies, like Generative Loyalty and aiRA (Artificially Intelligent Research Assistant), can dynamically personalize the customer experience (CX). Our flexible platform supports various promotional activities and allows customization that fits your unique brand. Partner with us today to transform your customer loyalty strategies and gain an edge over your competitors!
Capillary Technologies stands at the forefront of loyalty management, offering a suite of advanced components — Capillary Loyalty+, Insights+, Engage+, CDP+, and Rewards+ — that redefine how brands connect with their customers across multiple channels.
Our platform provides a seamless experience, whether online, in-store, or via social media. With Loyalty+, you can engage your customers holistically, enhancing interactions and fostering deep connections. Our Consumer Data Platform — CDP+ — captures and synthesizes data from all touchpoints, employing AI-driven segmentation to deliver targeted and personalized marketing strategies that resonate with each customer.
Leverage the power of AI and ML with Insights+ to gain actionable insights that drive informed business decisions. Engage+ lets you connect with customers in real-time, creating meaningful experiences that boost loyalty and satisfaction. Use Rewards+ to offer customized rewards, from cashback to exclusive experiences, motivating continued engagement and loyalty.
Capillary is the global leader in loyalty technology innovation, setting trends with groundbreaking features like our AI/ML-powered Nudge framework and aiRA. These tools predict customer behaviour, optimize campaign timings, and personalize interactions at an unprecedented scale.
Capillary’s commitment to delivering verticalized solutions is evident in our specialized approaches for retail, oil & gas, healthcare, airlines & travel, hospitality, and FMCG sectors. This industry-specific customization ensures that every client’s unique needs are met with precision and scalability.
Our visionary Generative Loyalty platform, enhanced through strategic acquisitions like Brierley, represents the next stage in loyalty program personalization. Anticipate dynamic, self-generating campaigns that adapt to customer behaviours, ensuring your loyalty programs remain at the cutting edge.
Capillary Technologies excels with robust tech capabilities and AI-powered nudges. Capillary Technologies offers a commerce solution, a customer data platform (CDP), and a loyalty platform, and expanded its loyalty reach by acquiring Persuade — a customer experience (CX) technology company — in 2021. Since then, Capillary has enhanced capabilities in its Loyalty+ offering for global clients in APAC, EMEA, and NA. It has a robust partner ecosystem that includes tech providers, reward partners, and service providers as well as a commercial model designed so that clients can buy only the functionality they need.
OUR VISIONWe don’t respond to market trends at Capillary — we set them! From integrating robust data analytics to deploying personalized engagement strategies, our solutions are designed to foster deep, lasting relationships. Our technology suite, featuring innovative tools like AI-driven insights and versatile loyalty program configurations, empowers businesses globally. By merging technical excellence with a deep understanding of market dynamics, Capillary ensures that each client's unique needs are met with precision and scalability
Loyalty TV is Your Premier
Source for Loyalty Insights,
Strategies, and Trends from
the World’s Leading Brands.
Learn more about Capillary's
Managed SaaS Loyalty Platform