Capillary acquires US-based Brierley+Partners    Read more >

Accor Plus - The Subscription Loyalty Proposition Leading the Global Hotel Industry in Loyalty TV's latest episode     Watch Podcast >

Invite for RFP/RFI

The Most
Awaited Loyalty Conference
of 2025

The Most
Awaited Loyalty
Conference of 2025

AI in Loyalty: From Hype to Impact

7 - 8 April, 2025
The Taj Mahal Palace, Mumbai

About the Event

Captivate, Capillary Technologies' flagship conference, is the ultimate event in customer loyalty and AI space. It gathers global brand loyalty professionals to network, share insights, and spark ripple effects for businesses. With fresh perspectives, and a glimpse into the future of engagement, Captivate is THE place to experience how AI is transforming loyalty.

7 – 8 April, 2025
The Taj Mahal
Palace,Mumbai
Secure Your Spot Now
Who’s joining the mega
Loyalty festival?
Global CXOs

CMOs, CIOs, CDOs and more shaping the brands of the future

Industry Analysts

Expert analysts and reporters who have been tracking the loyalty space

Media Partners

WiseMarketer, The Loyalty People & more!

Past Speakers

Emily Collins

VP & Research Director

Forrester

Shoumyan Biswas

Chief Marketing Officer

Ex - Tata Digital

Paula Thomas

Founder & CEO

Let's Talk Loyalty & Loyalty TV

Praveen Shrikhande

Chief Digital and Information Officer

Aditya Birla Fashion and Retail

Mike Iaccarino

Chairman & CEO

Tenerity

Avinash Chandani

Partner

Deloitte India

Tom Peace

Managing Director

The Loyalty People

Aaron Dauphinee

Chief Marketing & Business Officer

Wise Marketer Group
Brands that attend Captivate
Sponsors and Partners
Why should you attend?

Networking

Join some of the top names from across the globe and become a part of the community shaping the customer loyalty industry.

Expert Sessions

Deepen your understanding with unparalleled insights from industry leaders. Industry insights, expert analysis, and more!

Gen AI & Loyalty

Generative Loyalty is the biggest trend for 2024; this event is a must-attend for discussions around AI & Loyalty.

Loyalty Tech

Are you looking to leverage technology to enhance customer experience and build profitable loyalty programs? Captivate 2024 is for you!

Array
(
    [USER_CITY] => sh
    [wp-wpml_current_language] => en
    [icwp-wpsf-notbot] => exp-1738280116
)