- Design industry shaping loyalty programs
- Integrate easily and go live quicker
- Deliver hyper-personalized consumer experiences
Capillary named a Leader in SPARK Matrix™: Customer Loyalty Solutions, Q2 2024 Report Read more >
Through our proven loyalty design process and decades of consulting experience, we know how to motivate customers, both rationally and emotionally. Brierley, A Capillary Services Company, believes in a customer-centric approach, and we bring our strategic expertise to every program we design, creating award-winning customer loyalty programs.
The Brierley Loyalty Quotient (BLQ), which compares emotional and behavioral loyalty, includes identifying products that drive the highest loyalty levels and benchmarking against key competitors.
Successful loyalty programs require a balance of rational and emotional loyalty. By taking advantage of the Brierley Loyalty Quotient (BLQ), brands can discover that balance and how to win the hearts and minds of their target consumers or users.
We don’t just offer digital services but life-changing experiences that will transform your company and the way it interacts with customers for years to come.
