Capillary Announces 2nd Annual Captivate 2025 Summit: Transforming Loyalty Management with New AI Tech

Capillary Technologies is bringing together global leaders to explore the technological transformation of customer loyalty at Captivate 2025, a global summit showcasing how digital innovation & AI are reshaping loyalty management. Scheduled for April 7-9 at the iconic Taj Mahal Palace Hotel in Mumbai, this exclusive event will convene forward-thinking executives and technology pioneers who are redefining loyalty programs.

 
Captivate 2025 offers an in-depth look at how emerging technologies are revolutionizing customer loyalty and engagement. The meticulously curated program features:

• Industry-defining keynotes including a spotlight session with Peak XV’s Rajan Anandan, and an exclusive presentation by Forrester Analyst John Pedini on the future of loyalty technology
• A special session with loyalty pioneer Hal Brierley, taking attendees through “40 Years of Loyalty Management: From Paper to Digital Revolution”
• Executive presentations and real-world case studies from progressive enterprise brands showcasing their successful loyalty technology implementations
• Deep-dive sessions and boot camps with Loyalty Experts like Don Smith on innovative loyalty technologies and strategies
• Exclusive networking opportunities with C-level executives, world-renowned analysts, and industry thought leaders
• Holistic luxury experiences including an evening cruise, culinary events, and morning yoga sessions

 
“In an era where customer expectations are evolving at lightning speed, Captivate 2025 represents our commitment to understanding and leveraging technology to transform customer loyalty,” said Aneesh Reddy, CEO and Founder of Capillary Technologies. “We’re bringing together the brightest minds in the industry to explore how digital innovation is reshaping the future of customer engagement.”

 
The 2nd annual event kicks off in Mumbai on April 7th and concludes on April 9th. Due to the exclusive nature of the event, attendance is limited, and interested parties are encouraged to register early. Hear from Capillary’s customers about their experience from last year’s event in Dubai.

 
For registration and additional information on the conference, visit capillarytech.com/captivate.

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Capillary Technologies is an AI-powered loyalty platform for enterprise brands. Capillary Marcom is the official handle for Capillary's marketing and communications team. Write to marcomm@capillarytech.com for more information.