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One stop for marketing solutions in loyalty, insights,
marketing engagement, and in-store analytics.

Featured Articles

Capillary Technologies - Expertise Blog

Is Subscription-Based Loyalty the New Customer Retention Strategy?

By Anjali Pillai4 Min Read
Artificial Intelligence

10 Powerful Ways AI is Revolutionizing Loyalty in Retail

By Anjali Pillai4 Min Read

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The Changing Face of Customer Experience in the Metaverse

By Jubin Mehta
October 06, 2022 | 4 Min Read

Gartner predicts that 25% of people will spend at least one hour per day in the Metaverse by 2026....

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SuperApps: Evolving CX in the Digital Age

By Abhijeet Vijayvergia
October 04, 2022 | 4 Min Read

The popularity of SuperApps is driven by this upgraded pattern of customer interactions to improve...

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Your Shoppers’ Data can Create Memorable Experiences Every Time

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September 28, 2022 | 4 Min Read

Learn about key data-driven trends Amazon & Sephora adopted and redefined by leading brands...

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Best Practices from Top Loyalty Programs In India

By Aprajeeta Singh
September 23, 2022 | 7 Min Read

Are you thinking about ways to sustain long-term customer relationships amid economic slowdown?...

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Choosing The Right CRM: An Indonesian Marketer’s Perspective

By Aditi Aggarwal
September 17, 2022 | 4 Min Read

The core purpose of CRM is to improve a brand’s business relationship with its customers. CRM...

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Malaysia’s Data-Powered Loyalty Market is Growing Stronger: A Strategic CRM Deep Dive

By Anupama Basu
September 09, 2022 | 4 Min Read

Data has become the biggest asset for marketing giants today who are innovating heavily through the...

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