Accor Plus - The Subscription Loyalty Proposition Leading the Global Hotel Industry in Loyalty TV's latest episode Watch Podcast >
Badges are much more than digital icons—they’re the heart of a next-gen loyalty program. They offer a cost-effective way to boost customer engagement—without the need for heavy discounts or cashbacks.
By Aprajeeta Singh 4 Min Read
By Jubin Mehta 5 Min Read
Emotional Loyalty Capillary can now deliver real-time emotional sentiment to clients at every touchpoint of the...
Hospitality Hotels and airlines need to innovate and look at customer loyalty through a new lens; reimagining...
Press Release Before joining Capillary, Melody led the HR team at Brierley since 2015, where she cultivated a...
Trends & Insights Improving CX is such a broad and overarching goal that many CX leaders struggle with...
Loyalty The challenge to implementing these instant solutions for customers lies in being flexible, fast,...
Artificial Intelligence The AI wave is stirring things up in the marketing domain. Read along to find out how AI can be...