According to many retail industry experts, and talking heads, the Middle East and Africa region is going to be the next big growth market for ecommerce. The gulf region especially, is being touted as the market that’s set to grow exponentially within the next couple...
By Soumajit Bhowmik-Investor, Director – Ecommerce, Capillary Technologies ‘eCommerce’ seems to be the buzzword these days, with many brands moving towards omnichannel and online-only transactions. While the old brick & mortar model presented many challenges, online...read more
Author: Soumajit Bhowmik, Director of E-commerce at Capillary Technologies Even if you’re a beginner, you’ll know that there are a few terms the eCommerce industry swears by - RoI or CIR, Conversion Rate, Customer Acquisition Cost, Customer Lifetime Value are some of...read more
Author: Abhijeet Vijayvergia, VP-India and South-East Asia, Capillary Technologies. My previous post addressed the present landscape, target markets point of view, webrooming, showrooming, marketplace and single brand eCommerce related omnichannel retail trend in...read more
“I want us to stop talking about digital and physical retail as if they’re two separate things. The customer doesn’t think of it that way, and we can’t either,”– Doug McMillon, CEO Walmart. This quote clearly sums up the way ahead for omnichannel retail in India....read more
The retail industry is going through a dramatic revolution with an unprecedented impact of tech-savvy customers indulging in one-click purchases. From checking online reviews for products to comparing prices on different websites, consumers have multiple options at...read more
1. Categories Internet is the new kirana shop The grocery segment will pick up pace in the coming year. Buying groceries online is not a new concept and we already have websites such as Big basket, Godrej’s Nature’s Basket and SRS Grocery who have established...read more