This article was originally published on Khaleej Times Prelude Decision makers in the European Union (European Union, the Council & the Commission) reached an agreement in December of 2015 on something that they had been working on since 2012. This decision, as it...
The term "O2O" is, of course, a buzzword. It has multiple applications in every industry, region and market. In China, O2O has transformed from being a "trend" to being the de-facto operating model for digitally-oriented businesses in China. So, what does O2O really...read more
These days, most of us can’t go without the internet for even a moment. Last Friday, many had their worst nightmares come to life when they turned on their computers. Hackers, who call themselves the ShadowBrokers, had managed to infect more than 200,000 devices,...read more
By Soumajit Bhowmik-Investor, Director – Ecommerce, Capillary Technologies ‘eCommerce’ seems to be the buzzword these days, with many brands moving towards omnichannel and online-only transactions. While the old brick & mortar model presented many challenges, online...read more
Author: Soumajit Bhowmik, Director of E-commerce at Capillary Technologies Even if you’re a beginner, you’ll know that there are a few terms the eCommerce industry swears by - RoI or CIR, Conversion Rate, Customer Acquisition Cost, Customer Lifetime Value are some of...read more
Author: Abhijeet Vijayvergia, VP-India and South-East Asia, Capillary Technologies. My previous post addressed the present landscape, target markets point of view, webrooming, showrooming, marketplace and single brand eCommerce related omnichannel retail trend in...read more
“I want us to stop talking about digital and physical retail as if they’re two separate things. The customer doesn’t think of it that way, and we can’t either,”– Doug McMillon, CEO Walmart. This quote clearly sums up the way ahead for omnichannel retail in India....read more