For restaurants, the biggest growth channel right now is online ordering. According to last year’s viral report by investment bank UBS, food delivery sales which was $35 Billion worldwide could rise at an annual average of more than 20% to $365 billion by 2030. A lot...
The Digital Boom When Flipkart and Amazon hit the Indian market, brick and mortar companies started to wipe cold sweat. Online shopping was starting out with a mean purpose, and it looked like it wasn’t going to go anywhere. Malls shut down, bookstores suffered, while...read more
Over the last decade or so ecommerce has boomed like never before. Technological developments on the ecommerce business’ side and internet penetration on the customer’s side has enabled this industry to grow fast - real fast. Moreover, the industry has been evolving...read more
When I visited China over a decade ago, e-commerce was still in its infancy in the retail world. Some gentleman called Jack Ma had launched Alibaba in 1999, but there was no sensation around his name as yet! Mobile phones were quite popular and the urban Chinese...read more
Ecommerce is going through a challenging phase, not for customers, but for most of the pure play ecommerce firms. Discounting models have increased losses, reduced profitability of the model and has left the future of quite a few established ecommerce players in...read more
2017 will probably go down in history as the year when the China O2O story really took off. They range from Alibaba's Hema supermarket to shared mobile phone chargers to shared umbrellas. In a bizarre marriage of IoT devices and QR codes, consummated by the 2 major...read more
The term "O2O" is, of course, a buzzword. It has multiple applications in every industry, region and market. In China, O2O has transformed from being a "trend" to being the de-facto operating model for digitally-oriented businesses in China. So, what does O2O really...read more