Whether it’s the right set of songs on a Discover Weekly playlist on Spotify, a TV show or movie you may be interested in on Netflix, or a useful product recommended on Amazon, personalised recommendations on these platforms can really help users navigate through the...
This article was originally published on Khaleej Times Prelude Decision makers in the European Union (European Union, the Council & the Commission) reached an agreement in December of 2015 on something that they had been working on since 2012. This decision, as it...read more
How cross channel order orchestration, through an Order Management System helps you deliver on omnichannel experiences As businesses faced pressure to go online, most established digital avenues for their customers to shop from, but is this enough to fulfil the...read more
The Digital Boom When Flipkart and Amazon hit the Indian market, brick and mortar companies started to wipe cold sweat. Online shopping was starting out with a mean purpose, and it looked like it wasn’t going to go anywhere. Malls shut down, bookstores suffered, while...read more
Over the last decade or so ecommerce has boomed like never before. Technological developments on the ecommerce business’ side and internet penetration on the customer’s side has enabled this industry to grow fast - real fast. Moreover, the industry has been evolving...read more
When I visited China over a decade ago, e-commerce was still in its infancy in the retail world. Some gentleman called Jack Ma had launched Alibaba in 1999, but there was no sensation around his name as yet! Mobile phones were quite popular and the urban Chinese...read more
Ecommerce is going through a challenging phase, not for customers, but for most of the pure play ecommerce firms. Discounting models have increased losses, reduced profitability of the model and has left the future of quite a few established ecommerce players in...read more