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Featured Articles

Capillary Technologies - Expertise Blog

Is Subscription-Based Loyalty the New Customer Retention Strategy?

By Anjali Pillai4 Min Read
Artificial Intelligence

10 Powerful Ways AI is Revolutionizing Loyalty in Retail

By Anjali Pillai4 Min Read

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Blogs Customer Engagement

Psychological Strategies to Foster Customer Loyalty in Today’s Price-Conscious Era

By Bharat Menon
January 07, 2025 | 7 Min Read

In a price-sensitive era, fostering brand loyalty demands a nuanced understanding of customer...

customer loyalty mistakes Capillary

10 Customer Loyalty Mistakes Driving Your Customers Away

By Anjali Pillai
January 06, 2025 | 4 Min Read

Here are 10 key customer loyalty mistakes that brands often make, risking a relationship with their...

customer loyalty infographics Artificial Intelligence

80s Loyalty vs AI-Powered Modern Day Loyalty – Here’s Everything That Differentiates Them

By Anjali Pillai
January 06, 2025 | 4 Min Read

Customer loyalty is evolving with AI shaping deeper connections. Want to see how? Check out this...

omnichannel retail trends 2025 Marketing and Engagement

Five Omnichannel Retail Trends To Watch Out For In 2025

By Vikram Bhat
December 24, 2024 | 4 Min Read

Omnichannel retail trends are shaping the future of retail, highlighting the importance of...

customer stickiness Loyalty

Customer Stickiness: Building Loyal Customers In A Competitive Market

By Aishwarya Raman
December 21, 2024 | 7 Min Read

When customers are sticky, they aren’t just satisfied—they’re committed, forming a foundation...

dynamic personalization Personalisation

Dynamic Personalization: The Key to Building Customer Connections That Last

By Laura Hewitt
December 20, 2024 | 7 Min Read

Personalization isn't just about improving response rates; it’s about driving meaningful customer...

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