For most of human history, people have been good at predicting future technologies and innovations for say, 100 years ahead. Today, predicting things even just 5 years down the line is usually an attempt at futility. Thousands of existing technologies and industries...
In an intensely competitive retail environment where change is not just consistent but exponential and disruptive, staying responsive to evolving customer buying journeys is critical for us and our partner customers. Products can no longer be about simply creating a...read more
Retailers once had it easy. Little competition, loyal customers and easy sales. Then came an explosion in retail; great for consumers but not so good for retailers! The days of easy sale were in the past and retailers now had to work hard to build and retain a loyal...read more
This article was originally published in the September 2017 issue of CIO Review Magazine Consider the following:- WannaCry Ransomware (2017) exploited a vulnerability in SMBv1 Protocol of Windows, was successful due to unpatched computers. Microsoft had released a...read more
This article originally appeared on 28th July 2017 issue of the Financial Chronicle On the first of July, after a lot of excitement, confusion, and concerns, GST was rolled out all across India. The highly anticipated tax reform which had been in the works for at...read more
This article was originally published on CIO Review May 2017 Issue. Today, the success of retailers not only hinges on a seamless shopping experience but also how well consumer activity is tracked, recorded and used. Customers today have more power and choices than...read more
This article was originally published on the Seamless Asia blog by Capillary. With over 2 billion internet users, Asia is on the cusp of an omnichannel revolution. At the other end, artificial intelligence is getting consumerized. The convergence of omnichannel +...read more