Accor Plus - The Subscription Loyalty Proposition Leading the Global Hotel Industry in Loyalty TV's latest episode Watch Podcast >
Jimmy is a seasoned loyalty expert with global experience managing some of the world’s most successful programs. Before joining Capillary, he played a pivotal role in managing one of the UK’s largest and most recognized multi-partner loyalty programs, engaging over 18 million users and delivering millions in annual rewards. He also led innovative initiatives, such as hyper-personalized pricing, saving customers millions each year. With experience spanning Europe, Asia and Australia, Jimmy now helps Capillary clients design impactful, customer-focused loyalty strategies.