The Other Half of Loyalty
You've Been Missing
See what 26,642 brand evaluations reveal
about the state of customer loyalty.
13,500 U.S.
consumers
54 major
brands
8
categories
Capillary acquires
SessionM from
Mastercard
Reinventing
Loyalty Management
Embrace the Future with Our Advanced Loyalty Platform
The Other Half of Loyalty
You've Been Missing
See what 26,642 brand evaluations reveal
about the state of customer loyalty.
13,500 U.S.
consumers
54 major
brands
8
categories
Capillary acquires
SessionM from
Mastercard
Reinventing
Loyalty Management
Embrace the Future with Our Advanced Loyalty Platform
Managed SaaS Loyalty Solutions
Loyalty program design and technology platform for enterprise brands
1.9 Bn+
Loyalty Members
415+
Brands
100+
Loyalty Programs
1.95 Bn+
Annual Transactions
99.99%
System
Uptime
60%
Improved Customer
Retention
50%
Increased Customer
Satisfaction
Loyalty Management
That Boosts Revenue
Increase Customer Retention
Encourage repeat business, and boost your customer relationships with personalized loyalty programs
Personalized Omnichannel Communication
Build relationships at every interaction and hyper-personalize your customer engagement
Advanced Reporting Analytics
Drive profitable loyalty programs through platform-generated reports and insights
Consumer Data Platform
Increase program efficiency at scale through a robust member data platform
Extensive Rewards Network
Identify, source, and catalog thousands of intelligence-based offers to delight customers
Industry Expertise
Market leaders across verticals
choose the Capillary Loyalty Platform
Airlines
Designed to delight travelers - casual, business, and avid. We help you understand, reward, motivate and deliver relevant engagement across the traveler’s lifecycle.
Fuel Retail
Create customer choice today while preparing for a dynamic fuel retail future with a well-defined customer loyalty program designed explicitly for fuel retail.
CPG
Take your sales goals to the next level with effective sales and loyalty management, ready-to-use actionable data, channel growth insights and complete control to scale.
Groups &
Conglomerates
Bring operational efficiency across large conglomerates with multi-brand loyalty management. Deliver personalized engagement across the brands with our unified loyalty platform.
Hospitality
Attract your best guests, know them better, and deliver the best experience possible. Stay memorable with loyalty solutions built for hospitality.
Retail
Enhance your retail engagement with a seamless omnichannel loyalty management platform. Create value accurately for your customers while incentivizing sales.
Food &
Beverage
Create brand choice, build stickiness, and actively engage with your unique community through our loyalty platform. Consistently deliver to the customers who love and follow you most.
Healthcare
Empower+ improves member health and engagement by closing care gaps, encouraging essential care, rewarding healthy behaviors, and delivering personalized experiences.
Airlines
Designed to delight travelers - casual, business, and avid. We help you understand, reward, motivate and deliver relevant engagement across the traveler’s lifecycle.
Fuel Retail
Create customer choice today while preparing for a dynamic fuel retail future with a well-defined customer loyalty program designed explicitly for fuel retail.
CPG
Take your sales goals to the next level with effective sales and loyalty management, ready-to-use actionable data, channel growth insights and complete control to scale.
Groups &
Conglomerates
Bring operational efficiency across large conglomerates with multi-brand loyalty management. Deliver personalized engagement across the brands with our unified loyalty platform.
Hospitality
Attract your best guests, know them better, and deliver the best experience possible. Stay memorable with loyalty solutions built for hospitality.
Retail
Enhance your retail engagement with a seamless omnichannel loyalty management platform. Create value accurately for your customers while incentivizing sales.
Food &
Beverage
Create brand choice, build stickiness, and actively engage with your unique community through our loyalty platform. Consistently deliver to the customers who love and follow you most.
Healthcare
Empower+ improves member health and engagement by closing care gaps, encouraging essential care, rewarding healthy behaviors, and delivering personalized experiences.
RECOGNITION & AWARDS
Impacting the world through the power of innovation
DATA & SECURITY
Data Security, Compliance, Governance, and Data Privacy
Customer Data
is our topmost priority
Data security and privacy is absolutely critical in today's digital age. Capillary's focus on compliance and adherence to guidelines will give you confidence about safeguarding your customer data.
Marketers Trust Capillary Globally
Today’s shoppers are spending more time browsing and buying online with the flexibility to shop anytime-anywhere. With Capillary, ASICS has been able to successfully build and expand omnichannel solutions across Southeast Asia to seamlessly connect and engage with our customers no matter where they are. This is just the first step in our journey, and we look forward to continuing this partnership to keep innovating on how we uplift our customers’ experience.
Yogesh Gandhi
MD, ASICS Asia
Listening to what consumers seek and need is at the heart of what we do, and that fueled us to take the leap of faith to move our Loyalty platform from card-based to app-based last year. The result has been amazing, we tripled member active rate and accelerated member acquisition tremendously from bringing in compelling offers that delight consumers, thanks to Capillary and all the stakeholders involved.
Dian Kusumadewi
Vice President of Mobile Marketing
This award is a testament to our unwavering dedication to our partners/ painters. By blending the excitement of gamification, we've experienced unparalleled levels of engagement and deeper connections with our valued partners/ painters. This recognition reaffirms our commitment to them and solidifies our position as industry leaders. We are deeply grateful for the remarkable honor and will continue to push boundaries and set new benchmarks with gratitude and enthusiasm.
Huynh Tran Nam
Marketing Director of Jotun Vietnam
Vishal Mega Mart is on a mission to make aspirations affordable for all its customers. When we launched our loyalty program ‘Shop for Free’ back in 2012, we were amongst the first few that went mobile only. Since then, we have grown to become one of the largest programs with 100M+ satisfied shoppers who visit our ever increasing number of stores across the length and breadth of the country. We have leveraged analytics at scale to deliver value to our shoppers. Our campaigns are personalized for individual shoppers based on their preferences of when and what they buy, helping us fulfill their aspirations. We are proud to partner with Capillary Technologies. They clearly understand our mission, and have enabled us to engage effectively with our shoppers.
Gunender Kapur
Investor CEO
Today’s shoppers are spending more time browsing and buying online with the flexibility to shop anytime-anywhere. With Capillary, ASICS has been able to successfully build and expand omnichannel solutions across Southeast Asia to seamlessly connect and engage with our customers no matter where they are. This is just the first step in our journey, and we look forward to continuing this partnership to keep innovating on how we uplift our customers’ experience.
Yogesh Gandhi
MD, ASICS Asia
Listening to what consumers seek and need is at the heart of what we do, and that fueled us to take the leap of faith to move our Loyalty platform from card-based to app-based last year. The result has been amazing, we tripled member active rate and accelerated member acquisition tremendously from bringing in compelling offers that delight consumers, thanks to Capillary and all the stakeholders involved.
Dian Kusumadewi
Vice President of Mobile Marketing
This award is a testament to our unwavering dedication to our partners/ painters. By blending the excitement of gamification, we've experienced unparalleled levels of engagement and deeper connections with our valued partners/ painters. This recognition reaffirms our commitment to them and solidifies our position as industry leaders. We are deeply grateful for the remarkable honor and will continue to push boundaries and set new benchmarks with gratitude and enthusiasm.
Huynh Tran Nam
Marketing Director of Jotun Vietnam
Vishal Mega Mart is on a mission to make aspirations affordable for all its customers. When we launched our loyalty program ‘Shop for Free’ back in 2012, we were amongst the first few that went mobile only. Since then, we have grown to become one of the largest programs with 100M+ satisfied shoppers who visit our ever increasing number of stores across the length and breadth of the country. We have leveraged analytics at scale to deliver value to our shoppers. Our campaigns are personalized for individual shoppers based on their preferences of when and what they buy, helping us fulfill their aspirations. We are proud to partner with Capillary Technologies. They clearly understand our mission, and have enabled us to engage effectively with our shoppers.
Gunender Kapur
Investor CEO
PARTNERSHIP
Creating ideas and partnering
collaborations that help us give you the best
Capillary’s Alliance program focuses on identifying, managing and nurturing relationships with a network of global and regional strategic partners. The program offers a wide range of benefits, recognitions and rewards to our partners to ensure our mutual success. The partnership approach aligns go-to-market initiatives across partners to deliver superlative value to customers.
CAREERS
Celebrate People. Celebrate Work.
We believe it's people all
the way
At Capillary, we celebrate our people’s vision, passion, success, growth and hope. We truly appreciate even the smallest things that our people do and celebrate them every single day at work.
Our values
- Make Customers Successful
- Be Audacious
- Be Accountable
- Deliver Excellence
- One Capillary
Contact Us
Get the best loyalty &
customer engagement
platform out there!
- Design industry shaping loyalty programs
- Integrate easily and go live quicker
- Deliver hyper-personalized consumer experiences