Store to Social
CRM

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Signup loyal customers opt for social and mobile to increase customer base
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Social Experience Management

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Engaging and interactive social apps, pages and microsites
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Social Referrals, Coupons and Offers

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Monetize fan base by converting them into brand advocates
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Store Loyalty to Social Integration

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Inc.5 activates social fan base to accelerate loyalty conversions Learn more >

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Inc.5 activates social fan base to accelerate loyalty conversions

Social shopping continues to grow. But, while businesses can reap increasingly positive results from the trend, the ever-changing nature of social media requires brands to be fast, flexible and agile in exploiting opportunities. Inc.5 uses Capillary’s Social Connect Solution to accelerate loyalty program registrations and sales – witnessing coupon download rates as high as 45% and a redemption trend rate of 10% for social coupons.

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The Facebook campaigns have worked well for us, multiplying our fan base by creating registered social ambassadors and driving instant redemption sales. In a conventionally brick-and-mortar setup, Capillary has given us the multi- and cross-channel experience edge. They are one of the most customer service-oriented companies we have ever come across! They listen to our ideas, yet always have their own exceptional suggestions that add so much more to our projects.

- Mr. Amin Virji, Owner & CEO, Inc.5

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