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Hosting, Sponsoring & Attending the Biggest Loyalty Conferences in the World

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Upcoming Events

1 Industry Event

Loyalty Leaders NYC Symposium

1October 24, 2024

1 New York, NY | Union Square Cafe

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We are thrilled to host an unforgettable evening of networking and delicious cuisine with executive leaders and experts to discuss the latest in customer loyalty, customer experience, AI, loyalty measurement, and more at our Loyalty Leaders NYC Symposium this October.

1 Industry Event

The BIG Handshake 2024

1October 15, 2024

1Amsterdam

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Capillary continues its expansion into Europe by sponsoring The BIG Handshake - Loyalty in October in Amsterdam. Join us at this great networking event for the best Loyalty & CRM leaders across industries.

1 Industry Event

Loyalty Summit Chicago

1September 17, 2024

1Chicago, Illinois | Hotel Chicago Downtown, Autograph Collection

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Capillary will be sponsoring the Loyalty Summit & the Frequent Traveler Awards in September 2024, bringing loyalty expertise to industry leaders in the travel and hospitality space. Loyalty Summit brings together high-powered travel industry executives and influential loyalty leaders from around the globe.

1 Industry Event

Phocuswright Conference 2024

1November 19, 2024

1Phoenix, Arizona | JW Marriott Phoenix Desert Ridge

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Capillary is proud to sponsor and attend the premiere Travel and Hospitality event, Phocuswright in Phoenix, Arizona this November with leading industry experts. The travel and hospitality industry is now more than ever looking at 'A New Age' in technology advancements and how to use AI to cultivate loyalty and engage their customers. Capillary will also be hosting a breakout session on Tuesday, November 19th.

Past Events

1 Industry Event

National Retail Conference and Expo (NRCE)

1August 29, 2024

1Manila, Philippines

Capillary exhibited in the National Retail Conference and Expo (NRCE), the pinnacle event orchestrated by the Philippine Retailers Association (PRA). Our booth buzzed with curiosity as visitors explored how Capillary is redefining customer loyalty in the Philippines.

1 Industry Event

CX & Loyalty Summit & Awards KSA

1September 24, 2024

1Riyadh, KSA

Events

Capillary was a Gold Sponsor in the annual 3rd Edition CX & Loyalty Summit & Awards KSA 2024, a premier event dedicated to exploring and enhancing customer experience strategies and practices across various industries. Don Smith's presentation, which examined the revolutionary effects of data-driven loyalty on customer-centric ecosystems, was a standout highlight.

1 Industry Event

MAPIC India

1September 16, 2024

1Mumbai, India

Events

Capillary attended the India's largest and premier retail event hosted by Mapic India formerly know as the Indian Retail Forum (IRF). Over the two days, our team engaged in meaningful conversations with retail leaders, delving into strategies for rethinking customer loyalty in a landscape increasingly influenced by AI and hyper-personalization. The discussions provided valuable insights and sparked innovative ideas that will help businesses adapt and thrive in the evolving retail environment.

1 Industry Event

Business 4.0 Philippines

1September 10, 2024

1Manila, Philippines

Events

Capillary was a platinum sponsor at Business 4.0, where innovation, collaboration, and transformative insights took center stage! Capillary’s own Santosh Reddy shared our expertise on the intersection of technology and sustainability with a powerful keynote and presentation and expertly moderated a thought-provoking panel on industry challenges while connecting with industry leaders shaping the future of business.

1 Industry Event

Loyalty Connect Dubai

1April 23, 2024

1Dubai | World Trade Centre

Events

Capillary sponsored Loyalty Connect Dubai and the International Loyalty Awards in April 2024. Clarissa Schealer, SVP of North American Sales, shared her expertise on stage on ‘The Untapped Potential of B2B Customer Loyalty Programs’ panel.

1 Industry Event

The Millennium Alliance – Transformational CMO & Retail Assembly

1August 6, 2024

1Charlotte, North Carolina | The Omni

Events

The Capillary team is proud to sponsor The Millennium Alliance’s Transformational CMO and Retail Assembly, bringing together the top minds in the retail space to determine roadmaps of implementations and partners required to achieve their loyalty and customer engagement goals.

1 Industry Event

Loyalty Expo

1June 4, 2024

1Orlando, Florida | The Embassy Suites

Events

Capillary & our clients were proud to have taken home a handful of awards at this year's Loyalty Expo, hosted by Loyalty360 in Orlando, Florida. Capillary took home the Gold in the 360 Degree Supplier Award and our client’s awards included Creative Campaign and Communications, Technology and Trends and Customer Experience Strategy. Capillary's Don Smith also hosted a jam-packed workshop 'The Loyalty Marketer’s Toolkit: Essentials for Loyalty Analytics'.

1 Industry Event

2024 Asia Pacific Loyalty Conference

1August 7, 2024

1Australia | QT Resort Gold Coast

Events

As a sponsor at the Asia Pacific Loyalty Conference, Capillary's loyalty experts - Santosh Reddy Nigudagi and Vinodhan Alagasamy delved deeper into how AI-driven personalization and cutting-edge engagement strategies helps brands drive revenue and customer retention in the APAC Region.

1 Industry Event

Bengaluru Retail Summit 2024

1July 23, 2024

1Bengaluru | Sheraton Grand Bangalore Hotel at Brigade Gateway

Events

Capillary proudly sponsored the Bengaluru Retail Summit 2024 and led the conversation on innovating the retail space with advanced loyalty solutions. Our team interacted with industry leaders and led the way for insightful conversations on how advanced loyalty solutions can transform the future of retail.

1 Industry Event

eTail Palm Springs 2024

1February 26, 2024

1Palm Springs, California | JW Marriott Desert Springs

Events

Join us in sunny California for the 25th anniversary of eCommerce and retail’s premier event of the year, eTail Palm Springs 2024. Capillary joins top retail leaders to discuss cutting-edge technology, eCommerce and digital marketing strategies for this ever-evolving industry.

1 Industry Event

CX BFSI UK Exchange

1March 4, 2024

1London | Hilton Syon Park

Events

Capillary is proud to sponsor the CX BFSI UK Exchange in London, the premier invitation-only event for customer experience leaders in banking, financial services and insurance. Join us as we connect with UK leaders of Digital Customer Management and CX Leaders looking to discuss their biggest challenges and explore the solutions to help tackle them.

1 Industry Event

CRMC 2024

1May 20, 2024

1Chicago, Illinois | Hilton Chicago

Events

Capillary is a proud sponsor of CRMC 2024, a leading North American event for Loyalty and CRM leaders in retail and other industries for almost thirty years. Don Smith, Capillary EVP, Chief Consulting Officer, hosted a standing room only workshop at this event & Capillary leaders promoted a ‘Goodbye 80’s Loyalty’ social photobooth.

1 Industry Event

FSTec 2023

1September 13, 2023

1Dallas, Texas | Hilton Anatole

FSTECH

Capillary is attending FSTec - the top foodservice technology conference where restaurants and tech connect. Join Capillary in Dallas to learn how the dining industry is transforming and what brands should be doing to increase & retain dining loyalty.

1 Industry Event

Skift | Global Forum

1September 26, 2023

1New York City, NY

Skift Web Image

Capillary is attending the Skift Global Forum, the flagship global conference for the travel & hospitality industry. Connect with Capillary in NYC at this ‘can’t miss’ event for travel leaders.

1 Industry Event

CX BFSI Exchange

1October 10, 2023

1InterContinental Hotel, Miami

CX BFSI

Capillary is proud to sponsor CX BFSI in Miami! Connect with us at the premier event for banking, financial services & insurance industry leaders.

1 Industry Event

The Big Handshake | Loyalty 2023

1October 16, 2023

1Novotel, Amsterdam City Centre

Events

Capillary is thrilled to participate in the 2023 ‘The Big Handshake - Loyalty’ in October in Amsterdam. Join us at this great networking event for the best Loyalty & CRM leaders across industries.

1 Industry Event

CRMC 2023

1June 7, 2023

1The Chicago Hilton

CRMC

Capillary is a key sponsor at the Customer Relationship Management Conference (CRMC) event, a leading North American event for Loyalty and CRM leaders in retail and other industries for almost thirty years. Capillary will also speak with its NASCAR client about their Fan Rewards program during the event.

1 Roundtable

Leaders Roundtable Mumbai

1April 12, 2023

1St. Regis, Mumbai

Connect

Capillary is hosting a roundtable event on 'Evolving CX, Loyalty & Personalization in the Fast-Changing Digital World' where we are bringing together an exclusive group of senior CX, Marketing, & Digital leaders to exchange ideas, share best practices, and provide insights. The key focus areas will be the shift in buying preferences, the role of technology in driving customer engagement, retention, and loyalty for B2B & B2C business.

1 Industry Event

ReFuelForum APAC & ANZ 2023

1March 27, 2023

1Avani Riverside, Bangkok

Re Fuel Forum APAC

An Oil and Gas industry-focused networking event that brought together leading fuel retailers from Asia Pacific and Australia alongside international suppliers. Organized by OpenRoom Events Ltd., the event was packed with an agenda to network, share ideas, and discover new products and new ways of doing business.

1 Industry Event

eTail West

1February 27, 2023

1Palm Springs, CA

Etail

An eCommerce and retail event in North America with invaluable insights and strategies from leading brands across the globe. Capillary's SVP of Loyalty - Joe Doran shared his loyalty expertise on the panel, 'Tips and Tricks To Successfully Execute A Loyalty Program,' along with other industry leaders.

1 Roundtable

Leaders Roundtable Dubai

1March 2, 2023

1Pullman Downtown, Dubai

Leaders Dubai

Hosted a roundtable event on 'CX, loyalty & commerce in a fast-changing digital world' with an exclusive group of senior CX, Marketing, & Digital leaders, where they exchanged ideas, provided insights & shared best practices. It was great to see industry leaders navigating the shift in buying preferences and consumer behavior that have contributed to evolving CX across omnichannel journeys, and the need for personalized experiences.

Partner Event

MarTech 2023: Data Solution Summit

1February 28, 2023

1District 01, Ho Chi Minh City

Martech

A premier event for C-level technology leaders in the field of data solutions was successfully concluded with state-of-the-art perspectives about data. Organized by AKA Digital, our partner in Vietnam. Capillary's Shawn Chan, Head of Sales, APAC, shared his experiences on how the data capture framework embedded in loyalty programs is helping modern retailers drive success.

Partner Event

Rocketing Digital 2023

1February 16, 2023

1Rembrandt Hotel & Suites, Bangkok

Rocketing Digital

A premier event for C-level technology leaders in the field of data solutions was successfully concluded with powerful insights into data-driven loyalty. Organized by Solstium, our partner in Thailand. Capillary's Thitima Guntawatsakul (Moo), Director of Sales - Thailand, showcased the importance of first-party data for business success & how brands should rethink their loyalty programs as a value exchange framework for growth & expansion.

1 Roundtable

Leaders Roundtable Singapore

1November 10, 2022

1The Fullerton Hotel, Singapore

Singapore Round table

This is a closed door event to interact with customer experience, loyalty & marketing experts and get insights on the latest trends along with real-world solutions and networking during a 1-hour free flow panel discussion. The event was hosted by Retail Asia magazine in collaboration with Capillary Technologies.

1 Industry Event

ReFuel Forum Africa 2022

1November 1, 2022

1The Vineyard, Cape Town

Re Fuel Africa

ReFuelForum is a networking event that brings the leading fuel retailers and oil companies from across Africa alongside local and international suppliers for a program of conference debate, pre-arranged meetings, and networking. It is organised by OpenRoom Events Ltd, who run an international portfolio of Summits across the globe.

1 Webinar

Era of SuperApps

1September 22, 2022

1Virtual

Era of Super Apps

Unfolding the rapidly changing digital sphere with growing SuperApps ecosystem, watch our guest speaker, Pratik Pal, CEO, TATA Digital along with Aneesh Reddy, Executive Director & CEO, Capillary Technologies in this scintillating discussion on Era of SuperApps - Unearthing digital growth possibilities.

1 Roundtable

Leaders Roundtable Indonesia

1September 21, 2022

1The Westin Jakarta, Indonesia

Jakarta Round table

This is a closed door event to interact with customer experience, loyalty & marketing experts and get insights on the latest trends along with real-world solutions and networking during a 1-hour free flow panel discussion. The event was hosted by Rockbird Media in collaboration with Capillary Technologies.

1 Roundtable

Leaders Roundtable Thailand

1August 24, 2022

1Siam Kempinski, Bangkok

Thailand Round Table-1

This is a closed door event to interact with customer experience, loyalty & marketing experts and get insights on the latest trends along with real-world solutions and networking during a 1-hour free flow panel discussion. The event was hosted by Ortus Club in collaboration with Capillary Technologies.

1 Industry Event

Indonesia Retail Summit

1August 15, 2022

1Sarinah, Jakarta

Indonesia Retail Summit 2022

Indonesia’s Shopping Center Retailers and Tenants Association (Hippindo) organized Indonesia Retail Summit (IRS) as a part of Hippindo’s endeavors to revive Indonesia’s retail industry and explore the market potential to compete globally. Capillary was a proud exhibitor and sponsor to meet and network through conference sessions and 1:1 retailer meet-ups.

1 Industry Event

Marketing Exchange Forum

1July 28, 2022

1Singapore

Marketing Exchange Forum

The Marketing Exchange Forum provides a platform that helps leading marketing executives evaluate and partner with relevant suppliers and solution providers, while we connect innovative marketing companies with these marketing strategists. Capillary was a proud sponsor to meet and network through conference sessions and 1:1 retailer meet-ups.

1 Industry Event

Retail & E-Commerce Summit Asia

1July 28, 2022

1Manila, Philippines

Retail Ecommerce Summit

Retail & E-commerce Summit Asia, Philippines edition, aimed to gather leaders of respectable brands across sectors to convene in high-level sessions about the most pressing and most in demand topics in Retail & E-commerce. Capillary participated in this event as an Bronze sponsor to meet and network through conference sessions, lounge discussions and 1:1 retailer meet-ups.

1 Industry Event

ReFuel Forum Asia Pacific

1June 28, 2022

1Singapore

Re Fuel Asia Pacific

ReFuelForum is a networking event that brings the leading fuel retailers and oil companies from across Asia Pacific alongside local and international suppliers for a program of conference debate, pre-arranged meetings, and networking. It is organised by OpenRoom Events Ltd, who run an international portfolio of Summits across the globe.

1 Roundtable

Leaders Roundtable Dubai

1June 28, 2022

1Dubai, UAE

Leader-Round-table-Dubai

This is a closed door event to interact with customer experience, loyalty & marketing experts and get insights on the latest trends along with real-world solutions and networking during a 1-hour free flow panel discussion. The event was hosted by Ortus Club in collaboration with Capillary Technologies.

1 Industry Event

eTail Asia

1June 8, 2022

1Singapore

eTail Asia

eTail Asia provides a platform that helps leading marketing executives evaluate and partner with relevant suppliers and solution providers, while we connect innovative marketing companies with these marketing strategists. Capillary was a proud sponsor to meet and network through conference sessions and 1:1 retailer meet-ups.

1 Customer Event

Capillary Connect

1June 7, 2022

1Dubai, UAE

Customer Event-Dubai

Capillary hosted a get-together with our customers and partners in Dubai.

1 Customer Event

Capillary Connect

1May 27, 2022

1Bengaluru, India

Capillary Connect-Bengaluru

Capillary hosted a get-together with our customers and partners in Bengaluru.

1 Webinar

Winning in the digitally disrupted world

1May 24, 2022

1Virtual

Winning in the digitally disrupted world

Listen to the successful business strategies to win in today’s world, how customers transition from one stage to another based on their brand interactions and fostering loyalty in consumer durables domain, especially in the consumer electronics sector.

1 Roundtable

Leaders Roundtable Philippines

1May 18, 2022

1Manila

Leaders Round table Philippines-2

This is a closed door event to interact with customer experience, loyalty & marketing experts and get insights on the latest trends along with real-world solutions and networking during a 1-hour free flow panel discussion. The event was hosted by Ortus Club in collaboration with Capillary Technologies.

1 Customer Event

Capillary Connect

1April 1, 2022

1Kuala Lumpur, Malaysia

Customer Event-Malaysia

Capillary hosted a get-together with our customers and partners in Kuala Lumpur

1 Roundtable

Leadership Dialogue: Lending the tech edge for CPG consumers

1March 11, 2022

1Virtual

Leader-Round-table-Dubai

A virtual roundtable to interact with customer experience, loyalty & marketing experts and get insights on the latest trends along with real-world solutions. The roundtable discussion was hosted by Econimic Times in collaboration with Capillary Technologies

1 Industry Event

ReFuel Forum Middle East

1February 21, 2022

1Dubai, UAE

Leader-Round-table-Dubai

ReFuelForum is a networking event that brings the leading fuel retailers and oil companies from across Middle East alongside local and international suppliers for a program of conference debate, pre-arranged meetings, and networking. It is organised by OpenRoom Events Ltd, who run an international portfolio of Summits across the globe.

1 Webinar

CPG in 2022 – Outlook, Trends and Strategies

1February 16, 2022

1Virtual

CPG in 2022 Outlook Trends and Strategies

Know all about CPG’s brand new outlook, the role of DTC (direct-to-consumer) in CPG and how advanced AI/ML technologies can revolutionize DTC. Hear it all from our guest speakers Sucharita Kodali (VP, Principal Analyst, Forrester) and Lance Patrick (Global Price and Promotion Analytics Leader, General Mills) along with Capillary Technologies’ Chief Data Officer, Justin Richie in this webinar.

1 Webinar

Forever Faster in the Changing World

1July 1, 2021

1Virtual

Forever Faster in the Changing World

In this fireside chat, we spoke to the man who led PUMA's race to become the number 1 sportswear brand in India - Abhishek Ganguly (Managing Director, PUMA India & Southeast Asia). Catch him as he shares highlights and insights on PUMA India's fast-paced journey, great work culture, and steady digital marketing approach with Aneesh Reddy (Co-founder and CEO, Capillary Technologies).

1 Webinar

The CX Revolution: Growth Strategies and Future Outlook

1June 10, 2021

1Virtual

The CX Revolution Growth Strategies

Learn how REDTAG, a leader in the fashion and lifestyle market with 180+ stores across the Middle East and Asia, has sustained growth with path-breaking customer experience(CX) strategies in a chat with Shehbaz Shaikh, Chief Retail Officer, REDTAG alongside Aneesh Reddy, Co-founder & CEO, Capillary Technologies.

1 Webinar

Reinventing Customer Experiences with Digital Strategy

1April 8, 2021

1Virtual

Reinventing Customer Experiences with Digital Strategy

Hear from Pak Senda Parentino, CDO of the Erajaya Group in Indonesia who spearheaded the company's path-breaking digital strategy as he shares his retail journey with Aneesh Reddy, Co-founder, and CEO, Capillary Technologies for a virtual fireside chat.

1 Webinar

Bata Indonesia Triples its Customer Base with Capillary’s Contactless Loyalty Solution

1April 7, 2021

1Virtual

Leader-Round-table-Dubai

Learn how Bata uses Capillary’s CRM, Analytics, eCommerce, and loyalty solutions to generate real-time insights and deliver more dynamic personalized customer experiences.

1 Webinar

Driving Growth Through Data-Led Customer Engagement

1March 9, 2021

1Virtual

Driving Growth Through Data Led Customer Engagement

Watch our exclusive panel discussion in collaboration with the Boston Consulting Group on 'Driving Growth through Data Led Customer Engagement' with industry experts Mr. Anil Konidena (CEO & Head of South East Asia, Landmark Group), Ms. Margot Torres (MD, McDonald's Philippines), Mr. Sandeep Bhalla (Senior Advisor, BCG), and Aneesh Reddy (Co-founder and CEO, Capillary Technologies).

1 Webinar

Retail 2021: Vision, Approach & Strategies

1January 28, 2021

1Virtual

Retail 2021 Vision Approach Strategies

In the first edition of Capillary Intelligent Tech Series, we were joined by Ashish Dikshit (Managing Director, Aditya Birla Fashion Retail Limited) and Aneesh Reddy (CEO and Co-founder, Capillary Technologies). In this virtual Fireside Chat, they discuss the impact of the COVID pandemic and share insights around business strategies, retail trends, and technology innovations that will help brands chart a rebound in 2021.

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Event Gallery

Singapore Round table

Leaders Roundtable Singapore

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Re Fuel Africa

ReFuel Forum Africa 2022

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Jakarta Round table

Leaders Roundtable Indonesia

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Thailand Round Table-1

Leaders Roundtable Thailand

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Indonesia Retail Summit 2022

Indonesia Retail Summit

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Marketing Exchange Forum

Marketing Exchange Forum

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