Monthly Archives: January 2014

//January

Announcing Our New Partnership with American Express

Last year, as some of our customers in Asia know, we conducted a pilot program with American Express to introduce our suite of intelligent CRM solutions to mid-sized and larger AmEx merchants in Singapore.  The goal was to test whether American Express merchants would be interested in learning more about Capillary’s capabilities.  Much to our delight, the backing of American Express—with its strong brand and focus on helping their merchants drive increased sales—was the warm introduction we needed to introduce our solutions to some top retailers in the Singaporean market.  Many of these discussions turned into pilots and then grew [...]

Omni-channel, Analytics & The NRF

"Information will be the basis for competitive advantage so make it everything you do." Blogger Elizabeth Dias summed up what we believe perfectly. The question is what is the best way to harness this information? For that, we look to the buzzwords and exciting innovations displayed this year at the NRF, Retail's Big Show. As a product manager I was excited by the new product technologies unveiled at the NRF across more than 550 booths. One question I asked myself: what direction is the industry headed over the course of 2014? After one lap around the booths it was clear [...]